Foundational IT Services
Secure Infrastructure, Proactive Cybersecurity, and Around-the-Clock Support for Uninterrupted Operations
Celito’s Foundational IT Services give emerging and mid‑stage biotechs an enterprise grade backbone without the enterprise grade overhead. Our global team keeps your labs, offices, and cloud platforms running, protected, and audit ready around the clock.
Why a Strong Foundation Matters
Building molecules is hard enough – your IT shouldn’t be the science experiment. Biotechs often struggle with fragmented vendors, rising cyber threats, and compliance burdens that distract scientists and drain budgets. Celito removes those roadblocks with a single, integrated service that scales from first lab bench to public markets.
What We Deliver
Secure Infrastructure
- End‑to‑end network, server, and endpoint management including cloud services, backups, and disaster recovery.
- Zero‑Trust architecture design, firewall and VPN management, and segmented lab networks.
- Ongoing system monitoring, patching, and capacity planning to assure uptime and performance.
Proactive Cybersecurity
- 24×7 security monitoring, threat intelligence, and incident response aligned to NIST/CIS frameworks.
- Vulnerability management, MFA, EDR, and DLP to protect intellectual property and patient data.
- Governance, Risk & Compliance platform for continuous assessments against FDA, GDPR, HIPAA, and ISO 27001.
24×7 End‑User & Infrastructure Support
- ITIL‑aligned service desk with defined SLAs for tickets, onboarding/offboarding, and VIP support.
- Dedicated on‑site and remote teams for lab, office, and depot services backed by global follow the sun coverage.
- Knowledge‑base driven runbooks, proactive health checks, and monthly KPI reporting.
Our 4‑Step Methodology
Assess
Rapid baseline of infrastructure, security posture, and support workflows.
Harden
Close priority gaps, deploy controls, and document policies & SOPs.
Monitor
24×7 operations center watches performance and security telemetry.
Optimize
Quarterly reviews drive continuous improvement and cost efficiency.
Proven Outcomes
Geographically distributed team provides true 24×7 coverage across Americas, EMEA, and APAC.
Integrated IT & security operations deliver full stack monitoring from endpoints to cloud workloads.
Biotechs supported by Celito move from basic protections to advanced threat intelligence while maintaining audit readiness.